FAQs
Does Casper offer free shipping on orders?
Casper does offer free shipping with UPS to the United States and Canada. There are shipping charges to Alaska, Hawaii, and Northern Canada (Yukon, Northwest, and Nunavut territories). When you order a mattress or furniture, you can choose Casper's in-home delivery and set-up service for $199. This service includes the removal of your old mattress.
Can I get a Casper free trial?
When you purchase a Casper mattress, you qualify for a free 100-night trial. Casper recommends trying your mattress for at least 30 days as it takes around 30 days for your body to adjust to a new mattress. If you find that the mattress isn't right for you during the 100-night trial, you can return it. Once you've requested it to be returned, a member of the Casper team will pick up the mattress and return it free of charge. Furniture and soft furnishings get a 30-night trial and you can return your products for free during that time period.
Can I read a Casper review?
Casper mattresses are reviewed very highly on the Casper website, all receiving 4 out of 5 stars. We've also taken a look at one of the brand's leading models right here on Tom's Guide. Our Casper Wave Hybrid Snow review looks at the brand's priciest model, while our Casper Comfy Topper review focuses on the topper (for those who can't stretch to a full mattress). We've also tested out some of this bed brand's accessories – head to our Casper Foam Pillow review.
Does Casper offer a warranty?
You'll be happy to hear that Casper products do come with a warranty. Mattresses have a 10-year warranty, mattress toppers have a 5-year warranty and soft furnishings have a 1-year warranty.
How do I contact Casper customer service?
If you want to get in touch with the Casper customer service team, you can get support by visiting the Casper help page. Click 'Get Help' and type your query to receive advice relevant to your issues.
Hints and tips
Shop the Casper sales: Casper offers their biggest discounts during seasonal times of the year. Black Friday, holidays like Labor Day & Memorial Day, and January sales are generally the best times of year to buy. If you are able to wait for Casper mattress sales, then it's definitely worth it.
Look for Casper bundles: Casper offers bundle discounts on some of their most popular products, which can help you save big if you want to buy multiple items at once. Check out the Casper bundles page to see which deals are currently available.
Get a Casper student discount: Students can enjoy a 20% discount on mattresses over $1000 and 10% off soft goods at Casper. To claim the discount, students must register and verify their student discount on the Student Beans website.
Use the Casper refer a friend scheme: If you refer a friend to Casper, you'll receive a $100 Amazon Gift Card when they make a mattress purchase using your referral link. Your friend will also get a 20% discount on their mattress - it's a win-win!
Check for freebies: Casper will sometimes offer free gifts to sweeten the deal when you buy, such as free pillows or sheets with the purchase of a mattress. Make sure to check if any freebies come with the items you want.
Sign up for the Casper newsletter: If you want to stay up to date with the latest news on sales, products & more from Casper, you can sign up for the brand's newsletter free of charge through their website. Just provide your chosen email address to receive regular updates directly to your inbox so you never miss a chance to save. Subscribers can get exclusive offers, which we've previously seen offer as much as 25% off.
How to use Casper promo codes
1. Browse our Casper promo codes and select one you'd like to use.
2. Click "Get Code" to reveal it and copy the unique code to your clipboard.
3. When you've got your code, head over to the Casper website to start shopping.
4. , After you've added the items you want to your cart, click the option that reads "apply promo code", and then type your Casper promo code into the box that appears.
5. Next, click "apply" to apply the promo to your purchase. As long as you've used a valid promo code on an eligible item, the discount will then be applied to the final cost of your purchase.
6. Proceed through the rest of the checkout process as normal to place your order.
How we source coupon codes
The coupons you’ll find on Tom’s Guide have been sourced by our dedicated coupons team, who use the web, our relationships with retailers, & our affiliate networks to find the latest codes. The offers on each coupon page are updated every few days to ensure we feature the freshest ways to save, and our commercial team (based in London) also sources exclusive codes and sales info directly from some of the biggest retailers around.
How we test coupon codes
All the coupon codes we list on our pages have been tested by our deals & offers teams to check they work as intended before they’ve been uploaded. You’ll find a wide range of coupons on Tom’s Guide, including free shipping offers, student discounts, and savings on various kinds of products.
To ensure that all listed codes are available to use, we don’t include any one-time use or user-specific coupons. We also provide as much information as we can to keep things as clear as possible - any expiry dates or terms & conditions will be listed alongside the code. Look for the ‘Terms & Conditions’ text - you’ll be able to click this to expand this section for more details.
What to do if a coupon code doesn’t work
We take care to only list tried & tested coupons on our pages, so all codes should be active and confer the listed discount or deal. However, although we keep up to date with expiry dates and any terms & conditions, sometimes retailers change these before we can update our pages.
Should a coupon fail to work as expected, check you meet any listed requirements. These can include minimum spends, multibuy offers, or product-specific promotions (i.e. 10% off selected tablets). You can view all associated requirements by clicking “View terms and conditions” below your code.
If this does not solve your issue, you can contact our customer service team by emailing coupons.tomsguide@futurenet.com. Make sure to let us know which coupon you were trying to use and which page this was listed on, and we’ll be in touch to help as soon as possible.
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Tom’s Guide makes money from coupons through a commission-based model. We have agreements in place with each retailer on our site - for every purchase made using one of our coupons or deals, we earn a small percentage of the order total back in commission.
Thanks to this model, we can save our customers money without charging them a thing. You won’t pay a penny to get the discounts listed on our pages, so whichever code or deal you choose, you’ll get exactly what it says on the tin.
If you're looking for more information on Tom's Guide coupons, you can also read more about How We Source Coupon Codes and How to Use Them on our dedicated page.
